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Responsible Business of the Year 2018

FAQ

We can offer advice and help with a wide range of pests commonly found in the London, Surrey, Kent and Sussex area. For a comprehensive guide to dealing with everything from Ants to Wasps and to... read full answer

How much experience does Cleankill have in the commercial sector?

We have over 20 years of experience working in the commercial sector, providing commercial pest control services in London, Surrey, Sussex, Kent, Hampshire, Buckinghamshire, Hertfordshire and... read full answer

I see you have Gold Investors in People Accreditation. What difference does this make?

Cleankill Pest Control is the first pest control company in the world to achieve a Gold Investors in People... read full answer

What areas do you cover?

Cleankill Pest Control carries out pest control in London and across the South East of England from our offices in Croydon and Seaford. We predominantly work in Surrey, Kent, Sussex and Greater... read full answer

How do I get a quote?

Contact us today, or speak to us via the ‘live chat’ function on our website. We make sure any telephone communication is dealt with to the customer’s satisfaction within 24... read full answer

Can you help my company comply with government legislation?

Every industry is governed by its own set of health, safety and hygiene legislation. Cleankill helps companies of all types and sizes to comply with the regulations that may affect them. These... read full answer

What sort of pests cannot be controlled by preventative means?

Each pest problem has its own unique set of circumstances and each requires its own solution. Look at our individual pest pages for advice on each different situation. Or,... read full answer

Can I call you for pest control advice?

Yes, contact us today for free advice on pest problems.

What types of commercial customers do you have?

We work alongside facilities managers, property managers, estate managers and landlords who appreciate our fast, efficient, honest and flexible approach. We have contracts with private customers,... read full answer

What sorts of pests can be controlled by preventative means?

In most cases, prevention is the best course for ensuring a long-term pest free environment. Cleankill Pest Control will always advise on prevention... read full answer

Why do I need preventative pest control?

Pest infestation can occur unexpectedly. With preventative treatment your business will be better equipped to cope with pest infestation, if and when it happens, by preventing pests from becoming... read full answer

Do you help with commercial as well as domestic pest problems?

Yes, we work for both domestic customers and commercial customers. colleges and the NHS. The majority of our work is with commercial customers.

Are your staff insured?

Yes, Cleankill has all the insurance protection you would expect a professional company to hold. This includes employers’ liability up to £10 million and public liability insurance up to £5... read full answer

What pest control products do you use?

We use as few chemicals as possible and do our best to prevent infestations occurring in the first place. Most importantly, our staff will never over-treat or carry out a treatment unless it is... read full answer

Are you accredited?

Cleankill Pest Control has the accreditations you should expect from your pest control supplier including being members of the PICS supplier scheme (... read full answer

I don’t want my neighbours to know I have a problem. Are your vans marked?

Most of our vehicles have the Cleankill logo. If you are concerned about this, please tell our staff when you book your appointment.

How quickly can you respond to urgent calls?

Calls can be prioritised once we have spoken with you and have all the details about your problem. We always try to respond to urgent requests for treatment as soon as possible, either the same... read full answer

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