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Why you must solicit reviews from your customers

“I was at my wits’ end, now I have hope!’When I read this review of us on Trustpilot, it reminded me that what we ultimately do as a company is help people. Yes, we reduce the spread of disease and protect…

What’s in your attic?

Christmas is coming and the goose is getting fat…I wonder how many of us are planning to put up our Christmas decorations this weekend. Perhaps you’re one of those people who likes to get into the festive…

The Rise of the Bed Bug

You’ve probably seen the lurid stories about bed bug infestations overtaking Paris and the hysteria that some elements of the press are whipping up about them coming over here. The truth is bed bugs have been…

What rodent control measure to choose?

In June this year it was announced that legal authorisation to use the last two second generation anticoagulant rodenticides (SGARs) – bromadiolone and difenacoum – in open areas and waste dumps will be…

Fighting fire with fire: the importance of falconry in pest control

We’ve had some brilliant news. Not only have we been shortlisted in the Large Company of the Year category at the 2023 National Pest Awards, but Alan Day, Team Leader of our Falconry Team, has been named a…

Keep ‘em peeled: why we need to be vigilant over Asian hornets

Asian hornets, Vespa velutina, are back in the news. So far this year, newspapers have reported sightings in Northumberland, Dorset and Kent and, after a recent Pest Control Education and Training Forum…

Don’t let clothes moths ruin your summer

I’m sure everyone has them, but I’ve got Google alerts set up for various different pests and in the last few days I’ve noticed an increase in notifications about clothes moths. News articles entitled things…

The right way to procure pest control

Recently I responded to a post on LinkedIn from a fellow pest control specialist. He was bemoaning the rise of the ‘procurement specialist’. In fact, he didn’t mean all procurement specialists, just those who…

Why it pays to wash your recycling

I’ve just been interviewed by BBC Radio Sussex about Brighton Council’s decision to temporarily close a recycling point in the suburb of Hollingbury. The reason for this closure – rats.As a pest control…

Who is important in your company?

I can answer this one easily – everyone!But I have worked for companies where that was certainly not the case. My first job in sales was for a well-known national pest control company that seemed to put…

Should you engage with online reviews?

As much as some businesses might avoid engaging with reviews, in this day and age that isn’t a sensible option. An estimated 90% of buyers now look at online reviews before making a purchasing decision so,…

Getting the right life/work balance

We’ve all heard the phrase, “work hard, play hard.” A quick Google search tells me this mantra dates back to 1827 and the British physician William Newnham, who wrote: “Whatever is done, it should be…

Keeping care homes pest-free

I was just flicking through my Facebook feed when I came across the heart-warming story of a miniature Shetland pony visiting residents in a care home. The pony, Milo, is a therapy animal, meaning he visits…

Be careful what you bring home from holiday

We’ve noticed a worrying trend in the last year – the rise of the bed bug. Comparing the same periods in 2021 and 2022, we have seen a 24.6% increase in callouts for bed bug treatments. This is a worrying…

Sending out the right message

If you saw a pest control van outside of a restaurant, what would you think? Would you think? “I won’t go there because they have a pest problem!” “I will go there because they obviously take pest control…

Whatever your gender, pest control is a great career choice

This month we hear from Deborah Boulton, who works for Des Bone, part of the Cleankill family, about how she got into pest control and why she thinks this is a great career, no matter what your gender is!…

Surveying with Mark

Following on from our recent blogs – The Power of Insights and Bird Control: Falconry and Proofing – we hear from Vickie as she spends a day with surveyor Mark Hobbs. Here’s what she saw…and smelt! What I can…

Why I took part in the South Coast Mighty Hike in aid of Macmillan Cancer Support

By Louise Newman The simple answer is that I am a lucky cancer survivor! And we are off!In 2015, I was diagnosed with Stage 3 Breast Cancer. This was, by far, the scariest moment of my life and the hardest…

Bird control: falconry and proofing

Samantha has been with Cleankill since June 2017, starting as a service administrator and then progressing to senior administrator and now administration supervisor. She oversees the team, ensuring requests…

The Power of Insights – walk (a few) miles in my shoes

Whoever first said, “you can’t understand someone until you’ve walked a mile in their shoes,” is now long since been forgotten, but those words are quoted, requoted, misquoted and paraphrased all the time. Why…